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How to register a new floor for a Hapwood™ Limited Premium Warranty

All Hapwood™ Limited Premium Warrantied Floors must be installed by a Certified Provider. They are registered by the homeowner using the following Three Step Process. (Or property owner if floors are in a business or nonprofit).

Step 1

The owner of the floor submits to Howell basic information about the floor using the following form. Start Here.

Step 2

Howell then loads this information into a DocuSign form. The new DocuSign form is sent back to the owner who:

  1. Certifies that no gaps, cupping or crowning exists
  2. Certifies that they have read the warranty and agree to the HVAC system temperature and relative humidity requirements.
      1. Maintain between 60 degrees F and 80 degrees F
      2. Maintain between 28%-65% Relative Humidity
  3. Submits the completed DocuSign form back to Howell

Step 3

The Howell General Manager verifies that the registration is complete, signs the completed Premium Warranty registration form and submits it back to the owner.  Both Howell and the owners then have DocuSign records of the Registered Floor.

Premium Warranty Registration Form

Complete the premium warranty registration form below.

  • Homeowner or Property Owner

  • Copies

  • Location of Hapwood Floor

  • Location of Hapwood™ Floor
  • This field is for validation purposes and should be left unchanged.

Benefits of Hapwood™ by Howell

Made in the USA

From components all harvested in the USA

Not only do we manufacture our hardwood flooring in the USA, all components used in our process are harvested right here in the USA!

When you purchase Hapwood™, you are choosing high quality hardwood flooring and supporting “Hometown USA” jobs.